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What is Quality and Its Importance for all Business?

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To ensure the success of your company, quality must be maintained at all levels. Each product, service, process, task, activity or decision within an organization can be judged on the basis of quality. How good is it, how great is it, and how can we improve it? Quality management is critical to the growth and performance of a business. It is also a key resource in competing for client relations, striving to deliver a superior experience. Businesses can implement a set of procedures to ensure that their products meet the standards and operate at their best. The ultimate aim is to improve customer satisfaction and boost business growth. Quality is not limited to the final product, it concerns all the processes, systems and people behind this outcome. It is always the pursuit of excellence ensuring that what your organization does is appropriate for the purpose, and not only remains that way, but continues to improve and outstrip competitors. Why does your Company need to be Concerned abo...

10 STEPS FOR ISO 9001 CERTIFICATION

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The secret ingredient of success in any business lies in the quality of its products or services. Obtaining an ISO 9001 Certification for quality management system helps the organizations in achieving consistency in the quality of their products and the international-acceptability of this certification ensures that the best practices are followed in order to achieve standard quality. Identify key factors The foremost step for achieving ISO 9001 Certification is to assess and identify the key drivers/ factors for enforcing Quality Management System (QMS) in your organization. These factors should include client requirements, awareness about the performance of your processes, and the need for continual improvement. Get a copy of the standard To understand the requirements, you will need to buy a copy of the standard and analyze the applicability of the clauses according to the context of your organization. There are various sources available, such as the International Organization for S...